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Cookies Policy

This Cookies Policy explains how Madnix Casino uses cookies and similar technologies when you visit or use our website. It describes the types of cookies that may be used, why they are needed, how information may be shared, and the choices available to you. This policy should be read together with our Privacy Policy and other applicable website terms.

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About cookies

Cookies are small text files or similar data files that can be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support a range of functions. Some technologies work in a similar way to cookies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the word cookies to include these similar technologies where appropriate.

Review contents

Cookies may be set by Madnix Casino, or by third-party service providers that help us operate, secure, measure or improve the website. A cookie may remain on your device for the duration of your visit, which is known as a session cookie, or it may remain for a longer period, which is known as a persistent cookie. The period for which a cookie remains can vary depending on its purpose and the settings of your browser or device.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device, transaction, usage or other information that we hold. When this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy and gambling-related requirements.

The cookies used on the website may change over time as our services, technology and legal obligations develop. We aim to keep this policy reasonably current and may update it when there are material changes to our use of cookies.

Why we use cookies

Cookies can be necessary for the website and online gambling services to function properly. They can help us maintain a secure connection, remember your selections and direct requests to the appropriate systems. Without certain cookies, parts of the website may not work correctly, and some account or game features may be unavailable.

Strictly necessary cookies

These cookies support essential functions that you request or that are needed to provide the website. They may be used to manage sessions, maintain account security, prevent fraudulent activity, remember privacy choices, support authentication and help the website respond to your requests. Because these cookies are important to the operation and security of the service, they generally cannot be switched off through a cookie preference tool. You may still be able to block them through your browser, but doing so may prevent access to some or all website functions.

Functionality and preference cookies

These cookies remember choices you make, such as language, region, display preferences or other settings. They can help provide a more convenient and consistent experience when you return to the website. If you remove or refuse these cookies, some preferences may need to be entered again and certain features may not operate in the way you expect.

Performance and analytics cookies

These cookies help us understand how visitors use the website. For example, they may provide information about pages visited, links selected, loading performance, error messages and general navigation patterns. We use this information in an aggregated or otherwise managed form to identify technical issues, improve content, make the website easier to use and assess the performance of our services. Analytics information is not intended to determine or influence the outcome of any game.

Security and fraud prevention technologies

Cookies and similar technologies may be used to help identify unusual activity, protect accounts, support responsible access controls and detect attempts to misuse the website. These technologies can assist with protecting players, our systems and payment or account processes. They may collect information about a device, browser, connection, login activity and interaction with the website. Their use is intended to support security and compliance, not to guarantee that every attempt at misuse will be prevented.

Marketing and advertising cookies

Where permitted and where applicable, marketing or advertising technologies may help measure campaigns, limit repeated advertising or show information that is more relevant to a visitor's interests. These technologies may be placed by Madnix Casino or by advertising, measurement or media partners. We do not use cookies to encourage unsafe gambling. Any marketing activity remains subject to applicable advertising, privacy, gambling and responsible gambling requirements. You can make choices about optional marketing cookies through the available consent tool or your browser settings.

Information collected and use of third-party services

Depending on the cookie or technology involved, information collected may include an IP address or an approximate location derived from it, browser type, operating system, device characteristics, screen information, language settings, referring page, pages viewed, interaction times, preferences, login or session information and details about how the website is used. We may also receive information about whether a message, link or feature was viewed or used.

We use this information for purposes such as operating the website, keeping accounts and sessions secure, remembering preferences, monitoring performance, understanding website use, investigating technical problems, preventing fraud and meeting legal or regulatory obligations. We may combine cookie information with other information where this is necessary for these purposes and permitted by law.

Some services used to support the website may be provided by third parties. These providers may process information on our behalf, or may process information under their own privacy terms where they act independently. Examples may include hosting, security, analytics, customer support, payment, identity, communications and advertising providers. We expect relevant providers to apply appropriate safeguards and to use information only for authorised purposes, subject to their role and applicable requirements.

Information collected through cookies may be processed in Australia or another country, depending on where our service providers and technology systems operate. Where information is handled outside Australia, we take steps that are appropriate to the circumstances and required by applicable law. Further information about personal information handling, disclosure and overseas processing is set out in our Privacy Policy.

Cookies do not change the random nature of games, guarantee a result or improve the odds of winning. They are used for website operation, security, measurement, preferences and, where applicable, marketing purposes. Game outcomes are determined by the relevant game systems and rules, not by cookies stored on your device.

Retention, privacy and policy updates

The length of time information is retained depends on why it was collected, the type of cookie or technology used, operational requirements, security needs and applicable legal obligations. Session cookies are generally removed when a browsing session ends, while persistent cookies may remain until they expire or are deleted. We do not retain information for longer than reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by law.

We use reasonable technical and organisational measures to protect information collected through the website. No online service, device, transmission or storage system can be guaranteed to be completely secure. You should keep your device, browser and account credentials secure, use trusted networks where possible and sign out of your account when using a shared device.

Our Privacy Policy contains additional information about the collection, use, disclosure, storage and protection of personal information, as well as any rights or choices that may apply to you. If this Cookies Policy conflicts with a specific requirement in the Privacy Policy or applicable law, the relevant legal requirement or more specific provision will apply to the extent of the inconsistency.

We may update this Cookies Policy to reflect changes to the website, technologies, service providers, legal requirements or our business practices. The updated version will be made available on the website and will apply from the date stated in the updated policy, where a date is provided. We encourage you to review this page from time to time so you understand how cookies are used.

If you have a question about this policy or want to raise a privacy or cookie concern, please use the support or privacy contact method displayed on the Madnix Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless it is specifically requested through an authorised support process.